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Health Hub+ Global Health Tests Ltd<\/b><\/span><\/p>\n Purpose of this privacy policy<\/b><\/span><\/p>\n This privacy policy aims to give you information on how Global Health Tests Ltd collects and processes your personal data through your use of this website and your subscription to receive services.<\/span><\/p>\n This website is not intended for children and we do not knowingly collect data relating to children. <\/span><\/p>\n It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.<\/span><\/p>\n Controller<\/b><\/span><\/p>\n Global Health Tests Ltd is the controller and is responsible for your personal data (collectively referred to as “we<\/b>“, “us<\/b>” or “our<\/b>” in this privacy policy).<\/span><\/p>\n We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy and data protection matters generally. <\/span><\/p>\n If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below:<\/span><\/p>\n Name<\/b>: Donna Christie <\/span><\/p>\n Email address<\/b>:privacy@thehealthhub.com<\/span><\/p>\n Postal address<\/b>: Global Health Tests Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ<\/span><\/p>\n Telephone number<\/b>: 01604 624300 <\/span><\/p>\n You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO<\/b>), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the contact details above.<\/span><\/p>\n Changes to the privacy policy and your duty to inform us of changes<\/b><\/span><\/p>\n We keep our privacy policy under regular review. This version was last updated in January 2021. Historic versions can be obtained by contacting us.<\/span><\/p>\n It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.<\/span><\/p>\n Third-party links<\/b><\/span><\/p>\n This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave this website, we encourage you to read the privacy policy of every website you visit.<\/span><\/p>\n Personal data<\/b> means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).<\/span><\/p>\n We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:<\/span><\/p>\n We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose<\/span>. Aggregated Data<\/b> could be derived from your personal data but is not considered personal data in law as this data will not<\/b> directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.<\/span><\/p>\n We do collect Special Categories of Personal Data about you<\/b><\/span> (this includes details about your health, medical condition(s) and diet). We collect this data with your specific consent by asking you directly to provide this information. If you do not wish to provide this information then you do not have to. However, it may affect our ability to provide the services in an appropriately tailored way. Your blood screening test results will generate health data and medical information about you and we will share that data only with you for the purposes of communicating your test results to you and to the nutritionist assigned to you for the purpose of that nutritionist being able to discuss the test results with you and make appropriate nutritional recommendations. By opting to undergo blood screening testing, you explicitly consent to our communicating the results of such tests to you and to our communicating the results to the nutritionist assigned to you.<\/span><\/p>\n We do not collect any information about criminal convictions and offences.<\/span><\/p>\n If you fail to provide personal data<\/b><\/span><\/p>\n Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel any subscription to receive services you have with us but we will notify you if this is the case at the time.<\/span><\/p>\n We use different methods to collect data from and about you including through:<\/span><\/p>\n We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:<\/span><\/p>\n Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. If we do rely on your consent to process your personal data, we will make this clear to you when we ask for your consent.<\/span><\/p>\n Purposes for which we will use your personal data<\/b><\/span><\/p>\n We have set out below, in table format, descriptions of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.<\/span><\/p>\n Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us using the contact details at the beginning of this privacy policy if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.<\/span><\/p>\n Purpose\/Activity<\/b><\/span><\/p>\n<\/td>\n Type of data<\/b><\/span><\/p>\n<\/td>\n Lawful basis for processing including basis of legitimate interest<\/b><\/span><\/p>\n<\/td>\n<\/tr>\n To register you as a new subscriber for services<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Financial<\/span><\/p>\n<\/td>\n Performance of a contract with you<\/span><\/p>\n<\/td>\n<\/tr>\n To process and deliver the services you have subscribed for including:<\/span><\/p>\n (a) Manage payments, renewals, fees and charges<\/span><\/p>\n (b) Collect and recover money owed to us<\/span><\/p>\n (c) Providing you with updates and newsletters by email<\/span><\/p>\n (d) Keeping records from consultations with nutritionists<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Financial<\/span><\/p>\n (d) Transaction<\/span><\/p>\n (e) Marketing and Communications<\/span><\/p>\n (f) Profile<\/span><\/p>\n<\/td>\n (a) Performance of a contract with you<\/span><\/p>\n (b) Necessary for our legitimate interests (to recover debts due to us and to analyse how services are used)<\/span><\/p>\n<\/td>\n<\/tr>\n To manage our relationship with you which will include:<\/span><\/p>\n (a) Notifying you about changes to our terms and conditions or privacy policy<\/span><\/p>\n (b) Asking you to leave a review or take a survey<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Profile<\/span><\/p>\n (d) Marketing and Communications<\/span><\/p>\n<\/td>\n (a) Performance of a contract with you<\/span><\/p>\n (b) Necessary to comply with a legal obligation<\/span><\/p>\n (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)<\/span><\/p>\n<\/td>\n<\/tr>\n To enable you to partake in a prize draw, competition or complete a survey<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Profile<\/span><\/p>\n (d) Usage<\/span><\/p>\n (e) Marketing and Communications<\/span><\/p>\n<\/td>\n (a) Performance of a contract with you<\/span><\/p>\n (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business)<\/span><\/p>\n<\/td>\n<\/tr>\n To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Technical<\/span><\/p>\n<\/td>\n (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)<\/span><\/p>\n (b) Necessary to comply with a legal obligation<\/span><\/p>\n<\/td>\n<\/tr>\n To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Profile<\/span><\/p>\n (d) Usage<\/span><\/p>\n (e) Marketing and Communications<\/span><\/p>\n (f) Technical<\/span><\/p>\n<\/td>\n Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)<\/span><\/p>\n<\/td>\n<\/tr>\n To use data analytics to improve this website, services, marketing, customer relationships and experiences<\/span><\/p>\n<\/td>\n (a) Technical<\/span><\/p>\n (b) Usage<\/span><\/p>\n<\/td>\n Necessary for our legitimate interests (to define types of customers for our services, to keep this website updated and relevant, to develop our business and to inform our marketing strategy)<\/span><\/p>\n<\/td>\n<\/tr>\n To make suggestions and recommendations to you about goods, services or benefits\/features associated with your subscription package that may be of interest to you<\/span><\/p>\n<\/td>\n (a) Identity<\/span><\/p>\n (b) Contact<\/span><\/p>\n (c) Technical<\/span><\/p>\n (d) Usage<\/span><\/p>\n (e) Profile<\/span><\/p>\n (f) Marketing and Communications<\/span><\/p>\n<\/td>\n Necessary for our legitimate interests (to develop our services and grow our business)<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Marketing<\/b><\/span><\/p>\n We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. <\/span><\/p>\n Promotional offers from us<\/b><\/span><\/p>\n We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services, benefits\/features and offers may be relevant for you (we call this marketing).<\/span><\/p>\n You will receive marketing communications from us along with information about benefits\/features available to you if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.<\/span><\/p>\n Third-party marketing<\/b><\/span><\/p>\n We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.<\/span><\/p>\n Opting out<\/b><\/span><\/p>\n You can ask us or third parties to stop sending you marketing messages at any time, by contacting us using the contact details at the beginning of this privacy policy or by contacting the relevant third party directly (as the case may be). <\/span><\/p>\n You can also adjust your marketing preferences within your account settings on this website by checking or unchecking relevant boxes or by following the opt-out links on any marketing message sent to you or by contacting us at any time using the contact details at the beginning of this privacy policy.<\/span><\/p>\n Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a subscription purchase or service experience or other transactions.<\/span><\/p>\n Cookies<\/b><\/span><\/p>\n You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy which can be found here: <\/span>[LINK].<\/span><\/p>\n Change of purpose<\/b><\/span><\/p>\n We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the contact details at the beginning of this privacy policy.<\/span><\/p>\n If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.<\/span><\/p>\n Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.<\/span><\/p>\n\n
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