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During the initial 3 month subscription period<\/b><\/span><\/p>\n<\/li>\n <\/p>\n <\/p>\n During any subsequent 12 month subscription period<\/b><\/span><\/p>\n<\/li>\n If our supply of the Services is delayed by an event outside our reasonable If you wish to change to the subscription programme you have ordered, <\/p>\n <\/p>\n
consultations with a nutritional therapist during the initial 3 month
subscription term:<\/span>\n\n
your Services subscription being activated.
<\/span><\/li>\n
of the initial 3 month subscription term then you will lose them.
Consultations cannot be rolled over into any subsequent 12 month
subscription period.<\/span>\n
consultation with a nutritional therapist per month during any
subsequent 12 month subscription term if that is stated to be included
within the package selected. If you have not used the 1 x 50 minute
consultation before the end of each month then you will lose it.
Consultations cannot be rolled over into subsequent months.
<\/span><\/li>\n<\/ol>\n<\/li>\n\n
test during the initial 3 month subscription term.<\/span><\/li>\n
convenient, quick and confidential means to get a picture of your
overall health and vitality and to help the nutritionist assigned to
you to understand how your body is currently responding to food. Our
blood screening test uses 36 key blood markers which provide a wealth
of insight into your body\u2019s functional health. If you opt to undergo
the blood screening, we will use your blood screening results to
examine your blood health, your liver and kidney function, your
cholesterol levels, your risk of developing cardiovascular disease
through high sensitivity C-reactive protein (CRP-hs), your risk of
developing type 2 diabetes as well as your levels of iron, vitamin B12
and vitamin D.<\/span><\/li>\n
is not mandatory.<\/span><\/li>\n
you know how the blood screening will be carried out and what will be
required from you. We will also let you know how long we expect it to
take us to provide your test results following receipt of your sample.
<\/span><\/li>\n
you. We recommend utilising a traceable delivery service such as a
recorded or signed-for delivery method.<\/span><\/li>\n
an email to the email address you give us to let you know when your
test results become available.<\/span><\/li>\n<\/ol>\n<\/li>\n\n
indicated on our website and on the order pages when you place your
order.<\/span><\/li>\n
start supplying the Services, we will adjust the rate of VAT that you
pay, unless you have already paid for the Services in full before the
change in the rate of VAT takes effect.<\/span><\/li>\n
facilitated by Stripe.<\/span><\/li>\n
time you place your order.<\/span><\/li>\n
up a direct debit arrangement for your\u00a0monthly instalments.<\/span><\/li>\n
you still do not make payment within 7 days of us reminding you that
payment is due, we may suspend supply of the Services until you have
paid us the outstanding amounts. We will contact you to tell you we
are suspending supply of the Services. We will not suspend the
Services where you dispute the unpaid invoice in good faith. We will
not charge you for the Services during the period for which they are
suspended. As well as suspending the Services we may also charge you
interest on your overdue payments.<\/span><\/li>\n
interest to you on the overdue amount at the rate of 5% a year above
the base lending rate of the Bank of England from time to time. This
interest will accrue on a daily basis from the due date until the date
of actual payment of the overdue amount, whether before or after
judgment. You must pay us interest together with any overdue
amount.<\/span><\/li>\n
contact us promptly to let us know. You will not have to pay any
interest until the dispute is resolved. Once the dispute is resolved
we will charge you interest on correctly invoiced sums from the
original due date.<\/span><\/li>\n<\/ol>\n<\/li>\n
control then we will contact you as soon as possible to let you know and we
will take steps to minimise the effect of the delay. Provided we do this we
will not be liable for delays caused by the event, but if there is a risk of
substantial delay you may contact us to end your subscription and receive a
refund for any period of time when you have paid for Services but not
received them or not had the ability to receive them. Such refund will be
that proportion of any fee you have prepaid, which the period from the end
of your subscription to the end of the period for which you have prepaid
bears to the entire period to which such prepayment relates.<\/span><\/p>\n<\/li>\n
please contact us. We will let you know if such change is possible. If it is
possible we will let you know about any variation in the price of the
subscription or anything else which would be necessary as a result of your
requested change and ask you to confirm whether you wish to go ahead with
the change. If we cannot make the change or the consequences of making the
change are unacceptable to you, you may want to end your subscription (see
clause\u00a012).<\/span><\/p>\n<\/li>\n\n
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programme from time to time;<\/span><\/li>\n
and<\/span><\/li>\n
accordance with clause\u00a011.1 will be published on our website.<\/span><\/li>\n
forming part of the subscription programme you have selected from time
to time, provided that the digital content will always be relevant to
the categories of persons who have subscribed to receive
Services.<\/span><\/li>\n
time to time. It is your responsibility to ensure that you have the
most appropriate subscription programme to suit your needs at any
time.<\/span><\/li>\n
time.<\/span><\/li>\n\n
changes;<\/span><\/li>\n
regulatory requirements;<\/span><\/li>\n
us to you (see clause\u00a011).<\/span><\/li>\n<\/ol>\n<\/li>\n
supply of the Services, unless the problem is urgent or an emergency.
If we have to suspend the Services for longer than 1\u00a0month in any
12\u00a0month period we will adjust the price so that you do not pay for
Services while they are suspended. You may contact us to end your
subscription if we suspend it, or tell you we are going to suspend it,
in each case for a period of more than 1\u00a0month and we will refund any
sums you have paid in advance for the Services in respect of the
period after you end your subscription.<\/span><\/li>\n<\/ol>\n<\/li>\n\n
to discuss with us relating to the Services, please let us contact us
using one of the methods detailed in clause\u00a02.2.<\/span><\/li>\n
Additional Charges) Regulations 2013 you have the right to cancel your
subscription, for any reason, within 14 days of the date of your
subscription starting (Cooling-off Period<\/b>).<\/span><\/li>\n
days after the day we email you to confirm we accept your order for
Services to do so. If you cancel after we have made the Services
available to you or after you have used a benefit or feature
associated with the Services, you must pay us for the time during
which your subscription was valid up until the time you tell us that
you have changed your mind. We may therefore deduct from any refund
due to you an amount for the supply of the Services for the period for
which they were made available to you, ending with the time when you
told us you had changed your mind. The amount will be in proportion to
the period of time during which the Services were available to you, in
comparison with the full coverage of the subscription term.<\/span><\/li>\n
to 12.5.5 below your subscription will end immediately when you notify
us that you wish to end it. We will refund you in full for any period
during the subscription term during which have Services not been made
available to you and you may also be entitled to compensation. The
reasons are:<\/span>\n\n
Services or these terms which you do not agree to;<\/span><\/li>\n
the Services you have ordered and you do not wish to
proceed;<\/span><\/li>\n
delayed because of events outside our reasonable control;<\/span><\/li>\n
or notify you we are going to suspend them for technical reasons,
in each case for a period of more than 1\u00a0month; or<\/span><\/li>\n
something we have done wrong.<\/span><\/li>\n<\/ol>\n<\/li>\n
subscription for any reason provided that you give us 90 days\u2019 notice
in writing.<\/span>\n\n